Privacy Policy
For the Vividh Bharati mobile application
Last updated: August 9, 2025
Vividh Bharati ("we", "our", or "us") operates the Vividh Bharati mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and protect information when you use our App. By using the App, you agree to the terms of this Privacy Policy.
1. Information We Collect
We do not collect personally identifiable information (such as your name, email, or phone number) unless you voluntarily provide it (for example, when contacting us for support).
We may collect the following categories of information:
- Non-personal device information: device model, operating system, language, app version, and basic usage statistics to help us improve the App.
- Log data: IP address, timestamps, and error logs for analytics and troubleshooting.
- Playback data: selected radio station, playback duration, and streaming quality to improve streaming performance and recommendations.
2. How We Use Information
We use collected information to:
- Provide and maintain the App's functionality (including audio streaming).
- Improve performance, fix bugs, and analyze usage patterns.
- Deliver personalized content and better station suggestions.
- Respond to user inquiries and provide customer support.
3. Foreground Service & Background Playback
The App uses a foreground service to keep audio playback active when the App is running in the background. Details:
- The foreground service is started only while audio (radio, podcast, or commentary) is playing.
- The service displays a notification while running, as required by Android, and stops automatically when playback ends.
- No personal information is collected by the foreground service itself.
4. Third-Party Services
We may use third-party services for analytics, crash reporting, and (optionally) ads. These services may collect information in accordance with their own privacy policies. Examples include:
- Google Firebase (Analytics / Crashlytics)
- Google AdMob (ads) — if ads are enabled in the App
Please review third-party privacy policies for details about their data practices.
5. Ads & Personalized Advertising
If advertisements are displayed in the App, ad networks may collect non-personal information (for example, advertising identifiers and usage) to serve relevant ads. You can opt out of some advertising personalization on Android via system settings (limit ad tracking / reset advertising ID).
6. Data Retention & Security
We retain non-personal usage data for as long as necessary to provide the service and improve the App. We take reasonable administrative and technical measures to protect your information, but no Internet transmission is 100% secure.
7. Children’s Privacy
The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected personal data from a child, please contact us and we will promptly delete it.
8. Your Rights & Choices
You may contact us to request access, correction, or deletion of any personal information you have provided. You can also opt out of promotional communications by contacting us.
9. Changes to This Policy
We may update this Privacy Policy periodically. When we do, we will post the updated policy here and update the "Last updated" date. Continued use of the App after changes indicates acceptance of the updated policy.
Contact Us
If you have questions, requests, or concerns about this Privacy Policy, please contact us:
Email: vividhbharati75@gmail.com